TIER ONE
TIER ONE

Step 1 - Identify needed impact
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Assess the intended purpose of Learning at your organization
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Clarify why learning is needed now
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Identify the intended short and long-term goals of the function
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Begin to map out the tactical work/projects needed to accomplish the goals (e.g. roadmap for the year)
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Step 2 - Identify the right people
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Alignment on roles and responsibilities needed​
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Clarify the immediate positions needed to deliver impact
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Identify additional hiring needs in the future​
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Determine success for short and long-term goals for each position​​​​

Step 3 - Build the function
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Create a working operational model for Learning and Development (L&D)​
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Clarify how L&D would support your organization
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Identify the current and future projects L&D would own​
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Determine how L&D would partner with other teams at your organization​​​
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Identify the resources needed from stakeholders for L&D to be effective
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Clarify when teams should reach out to L&D for support

Step 4 - Build the team
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Create a process to recruit and hire the best L&D talent
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Create Job Descriptions for each role
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Identify the appropriate interview process​
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​Determine how talent can be assessed during the hiring process (e.g. skills tests)
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Create 30, 60, 90 day plans for each position (or only the functional lead)

Step 5 - Get the right tools
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Identify and purchase the right systems to set your L&D team up for success
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Identify what Learning Management System (LMS) will meet your needs
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Determine what type of on-demand training to provide to employees (i.e. vendor-driven or in-house development)
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Ascertain if there are additional certifications needed for the L&D team to achieve